Internet Plans
Simple, Honest Pricing
No contracts. No hidden fees. Just fast, reliable wireless internet for Santa Barbara County.
Basic
Great for light browsing and email.
- 100 Mbps download
- Unlimited data
- $250 one-time setup fee
- Public IPv4 subnet provided by Pacific Lumen
- $10/mo per usable IP
- Email support
- 24/7 connection status monitoring & connectivity support
- Online technical support: pacificlumen.com/support
- 24/7 network support by phone
- Service Monitor Notification: continuous monitoring with email and/or SMS alerts for site problems such as power failures
Standard
Ideal for streaming and remote work.
- 200 Mbps download
- Unlimited data
- $250 one-time setup fee
- Public IPv4 subnet provided by Pacific Lumen
- $10/mo per usable IP
- Priority support
- Free router included
- 24/7 connection status monitoring & connectivity support
- Online technical support: pacificlumen.com/support
- 24/7 network support by phone
- Service Monitor Notification: continuous monitoring with email and/or SMS alerts for site problems such as power failures
Pro
Built for farms, ranches, and small businesses.
- 400 Mbps download
- Unlimited data
- $250 one-time setup fee
- Public IPv4 subnet provided by Pacific Lumen
- $10/mo per usable IP
- 24/7 priority support
- Free router included
- Static IP available
- 24/7 connection status monitoring & connectivity support
- Online technical support: pacificlumen.com/support
- 24/7 network support by phone
- Service Monitor Notification: continuous monitoring with email and/or SMS alerts for site problems such as power failures
Discounts available for customers who sign a 2-year or longer contract. Contact us for details.
Billing: Billed monthly in advance. Month-to-month — no long-term contract required. Payment due upon receipt of invoice.
Cancellation: Termination requires 30 days' advance notice, effective the last day of the service month.
Prices shown before applicable taxes and fees.
* A formal signal/serviceability test is required prior to service activation at a cost of $400. This fee is waived upon execution of a contract of two (2) or more years.
Frequently Asked Questions
Are there any contracts or cancellation fees?
We are month-to-month with no long-term contract required — billed monthly in advance. We do offer discounts for customers who choose to sign a 2-year or longer contract. Contact us to learn more.
How do I cancel my service?
Termination requires 30 days' advance notice. Cancellations take effect on the last day of the service month. To cancel, contact our support team by phone or through pacificlumen.com/support.
When is payment due?
Invoices are issued monthly in advance and payment is due upon receipt.
How do I know if my address is covered?
Use our Coverage Checker to enter your address and see if service is available at your location.
What equipment do I need?
There are two ways to get the equipment needed for your connection: Option 1 — Customer-Owned: You purchase the required equipment directly. Our team will guide you on compatible hardware and handle the installation. Option 2 — Pacific Lumen EIP/LTO Program: We provide the equipment through an Equipment Installment Plan (EIP) or Lease-to-Own (LTO) agreement. You pay a fixed monthly fee and own the equipment outright at the end of the agreed term. Contact us for current equipment options and pricing.
How long does installation take?
Most installations are completed in under two hours. We'll schedule a convenient time and have you online the same day.